Privacy Policy

Published: May 25, 2018
Last edition: May 25, 2018

Pursuant to our Terms of Use, this document describes how we treat personal information related to your use of the Service on our Website, including information you provide when using the service.

It also describes the options available to you regarding our use of your personal information and how you can access, update and delete this information. Traforama protects our customer privacy and takes responsibility regarding the security of customer privacy information very seriously. In this policy we will be clear and transparent about the information we are collecting and why.

We expressly and strictly limit use of the Service to adults over 18 years. We do not knowingly seek or collect any personal information or data from persons who have not attained this age. If we learn that we have collected the personal information of a child under the age of 18, we will take steps to delete the information as soon as possible.

Data Collected

We collect personal information directly when you provide it to us, automatically as you navigate through the Website, or through third parties when you use services associated with the Website. We collect your personal information when you complete registration form and use the services on our Website, subscribe to a newsletter, email list, submit feedback, or initiate any communication with Traforama and its employees.

General Browsing. You can access some parts of the Service without having an Account, in which case only your IP address, country of origin and other non-personal information about your computer or device (such as web requests, browser type, browser language, referring URL, operating system and date and time of requests) will be recorded for log file information, aggregated traffic information and in the event that there is any misappropriation of information and/or content. If you have an Account, this information will also be recorded and may be associated with your Account.

Registering an Account. Creating an Account is required for using many of the features of the Service. We require certain information about you at registration, including your email address and password (which you generate), your full name. Other required and optional information may be input by you as well. Your IP address is also recorded automatically whenever you access the Service and may be associated with your Account. Any other information or content you provide us on the Service will be saved and associated with your account, including information that is used for funds transfers (either to us or from us).

Usage Information. We may collect and record information about your usage of ad networks such as logins, passwords, API keys for ad networks, websites, zones (ad spaces), website’s codes, statistics (hits, clicks, bounces, CPM, CTR, income) and other data of ad networks. We will also keep information such as store time, IP address, user agent, browser language and any other of your activities on the Service. If you place our codes on the websites you own, we will also gather information about your website's visitors: visite time, device type, operation system, IP address, location, useragent, browser language, ISP and other statistics. If you have registered and are logged in, we may associate that information with your Account.

Correspondence. We may keep a record of any correspondence between you and us, including Customer Service requests, emails and live chats.

Cookies. When you use the Service, we may send cookies and other related technologies to your computer to uniquely identify your browser session and provide you with a better experience on the Service.

Obtaining Consent. If there is a change to any product or feature that we offer or have offered, and in order to use that product or feature a material change to the collection and / or use of information (including for Personal Content) not contemplated by the Privacy Policy is needed, we will obtain your consent before such collection and / or use.

Your Collected Information. In order to view, amend, erase, or correct your Collected Information, contact Traforama Support. All requests will be answered within one month of receipt.

General Data Usage

We may use the information you give us to provide you with certain features and to create a personalized experience on the Service. We may also use that information to operate, maintain and improve features and functionality of the Service.

We use commercially reasonable means to keep your information strictly confidential. However, your information will be shared with other parties in the following situations:

1. Information regarding Your Properties (including its URL, its category and other similar information) will be made available to other users of the Service for the purposes of selling advertising space.

2. With third parties that assist us in providing you with our Services, such as payment processors (either to us or from us), business and analytics providers, content providers, marketers, and cloud service providers, but we require our third parties to only use your information for the purposes of providing the services requested of them and in accordance with this Privacy Policy.

3. In the circumstances described below under "Disclosures of Information."

4. We also share information about your use of our Website with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services. If you do not wish for these and any other cookies to track you, we recommend that you use an internet browser which will allow you to disable them.

5. In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or other proceeding involving Traforama that includes or requires the transfer of the information.

We may use your email or other personal information for non-marketing or administrative purposes, including for correspondence and delivery of payments and documents, or inform you regarding changes in our program.

We may also use email or other personal information to periodically send you marketing information about the Service, such as new Traforama functionality, certain Traforama news and information, however, you may opt-out of certain types of communications by editing your account settings.

We use cookies, pixels and other technologies to store information so that you will not have to re-enter it on future visits, provide personalized content and information, monitor the effectiveness of the Service and monitor aggregate metrics such as the number of visitors and page views.

If you do not wish for these and any other cookies to track you, we recommend that you use an internet browser which will allow you to disable them. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as contests or surveys, will be limited.

When you use the Service, you may encounter two types of cookies, "first party" cookies that are ours and "third party" cookies which are found in other companies' internet tools which are used in conjunction with the Service to enhance it.

Please note that the use of cookies by our service providers, partners, affiliates or other 3rd party assets (such as social media) on the Website is not covered by our privacy policy. These 3rd parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our Website. We do not have access or control over their cookies.

We use Collected Information related to Personal Content when you provide consent or otherwise request us to do so, as well as when necessary to provide the services you requested.

We use Collected Information related to Third-Party Content to allow us and our partners to personalize marketing, advertising, and other content delivered or offered to you. For example, we may use or share Collected Information related to Third-Party Content that is necessary to serve advertisements, including the source of the content, full information about the content including title, device identifiers, timing and location of your consumption, your user information, IP address, etc. We also collect metadata needed to serve all types of advertising formats including: video ads, pop ads, native ads, push notifications, banner ads.

We also use and share payment information with our payment processor partner in order to process your payment for any services you order.

Please note that, as with any other content placed on the Internet, any content on Your Websites which you use in relation to the Service may be viewed by other users of the Service and other internet users and you are responsible for such content.

Where we store and processed your personal information

Your personal data will be stored and processed on secure servers that are managed by us and our service providers located in Germany, France, Poland, Canada and Singapore, and may change actively. Your personal information can be accessed by the employees of Traforama. We do this based on your consent to this policy. We take all possible care to protect your personal information when using the services of subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

Controlling Your Information

You may exercise your rights to access, correct, erase, object to processing, and request data portability where applicable in the following ways:

A. Changing your profile information by accessing the My Profile page of the Traforama Website.

B. If you no longer desire our service, you may deactivate or delete your account and personal information by emailing our Customer Support, submitting a ticket, or by contacting us at the contact information listed below. We will respond to your request within 30 days. We will delete your information without unreasonable delay after receiving the request except that we may retain archived copies of your information as required by law.

Protection of Your Information

If you have an account on the Service and have a password giving you access to certain parts of the Service, you are responsible for keeping the password confidential. Anyone else with your password may access your Account and other personal information.

While we may use commercially reasonable physical, managerial and technical safeguards to secure your information, the transmission of information via the Internet is not completely secure and we cannot ensure or warrant the security of any information or content you transmit to us. Any information or content you transmit to us is done at your own risk.

In order to help keep your media secure, we partner with RapidSSL to provide publicly trusted SSL certificates for end-to-end encrypted connections among all of our servers, Services, and client applications. For more information, please visit RapidSSL website.

We have put in place commercially reasonable physical, electronic, and organizational procedures to safeguard and secure the information we collect. For example, password information is stored on our servers and is protected using hashing and encryption technologies.

We do not store any of your payment or credit card information on our servers. The data is encrypted and securely stored by an independent companies: ePayments and Paxum, which provide payment-processing services for Traforama. Please, review their Websites for more information.

Your Information and Terms of Third-Party Products and Services

Our Website includes links to other third-parties Websites whose privacy practices may differ from those of Traforama. Any such third-party technology may collect information from you or use other services or technologies that collect information from you. If you submit personal information to any of those Websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit. We can't control or accept responsibility for the way they will use or manage that data.

Additional Disclosures of Information

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell, rent or otherwise distribute your personal information to third parties without your consent.

We may provide your personal information to companies that provide services to help us with our business activities such as processing a transaction or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.

In addition to the above described disclosures, we may in our discretion release certain data to comply with legal obligations, court orders or in order to enforce our Terms and other agreements. We may also release certain data to protect the rights, property or safety of us, our users and others. This includes providing information to other companies or organizations like the police or governmental authorities or intellectual property owners for the purposes of protection against or prosecution of any illegal activity, whether or not it is identified in the Terms. You acknowledge and agree that we may release your personal information in such circumstances, and waive all rights and objections thereto.

If Traforama is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Changes To This Policy

We may update this privacy policy with time due to possible legislative, case law or criteria changes in accordance with the Service terms. The changes that might be made will be communicated with enough prior notice to the users by posting them on this website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

support@traforama.com